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Frequently Asked Questions

 

What is your shipping Policy?

Our lab begins work on your order immediately upon receipt, and usually ships within 5-7 business days. Contact us for expedited orders.

What is your Policy on Returns/Exchanges/Refunds? 

We have a 100% happiness guaranty. If you are not completely happy with your purchase, we will do everything in our power to make it right. As these are custom made prints and frames, we can not offer a refund once delivered. But if there is anything wrong with the manufacture or quality of the print or frame, we will replace it, no questions asked. Our goal is complete customer satisfaction, and if you are not happy for any reason with your experience, please let us know!

Do you do special orders? Do you give quantity discounts?

Absolutely! We are happy to discuss with you any options you may prefer, be it size, color, framing, or any other type of presentation. We often work with interior designers on custom projects and installations. If you don't see what you want on the website, please get in touch to discuss having us custom create your vision. If you are doing a larger order for multiple items, please contact us with your specs and we will gladly prepare a custom estimate for your project.

How can I keep up with your new work? 

We will be offering new work and new portfolios every month, along with specials and one of a kind images, so please check back often, and please sign up for our newsletter! We also have new images and portfolios appearing on Instagram, Facebook, LinkedIn, and Behance. Or, for something different, just send us an email saying 'show me something new' and we'll send you a previously unpublished image with backstory, just for you.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We have a 100% happiness guaranty. If you are not completely happy with your purchase, we will do everything in our power to make it right. As these are custom made prints and frames, we can not offer a refund once delivered. But if there is anything wrong with the manufacture or quality of the print or frame, we will replace it, no questions asked. Our goal is complete customer satisfaction, and if you are not happy for any reason with your experience, please let us know!

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Our lab uses only the highest quality archival papers and inks, personally approved by Edward Stephen Morrison.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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